Returns & Exchanges
At Stormbrew, we stand by the quality of our artisanal coffee and gourmet snacks; if your order isn't perfect, we offer a 30-day return window for unopened items and replacements for damaged goods.
Initiate Your Request
Log into your Stormbrew account and select the order you wish to return, or contact our support team with your order number and reason for return.
Prepare the Package
Ensure the items are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or send out a replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing